1. Where is our linen made ?
Our linen is made from 100% European flax, grown in Europe and woven by makers in LINTICO's owned factories. And is more sustainable and less resource-intensive to grow than cotton. It's breathable, naturally heat-regulating, and one of the most absorbent fabrics available.
2. How do I know if the shippment covers my country ?
When you fill in delivery address and can pay normally, it means our logistics services support shipping to your country. We currently cover all of North America, Australia and UK, as well as most of Europe.
3. Do I need to pay customs duties, or any other tax fees ?
Tax & all duties included in the price of products, so you don't need to pay any additional fees after you finish the checkout.
4. What should I do when I have a size issue when shopping, or when I have a problem with coupon usage and payment ?
If you refer to Sizechart on product page and Size Guide on the navigation bar, but still can not solve, please contact our customer service which will feedback within 24h. Other shopping issues can also contact us by
customerservice@lintico.com
5. Does linen wrinkle or shrink?
Made from pure flax, our linen lacks elasticity, resulting in natural wrinkles when worn or slept in. Embrace the 'lived-in luxe' aesthetic — a deliberate, carefree rumpled look that exudes quality. Our linen is garment-washed before it gets to you though, so you should experience minimal shrinkage.
6. How do I wash linen?
Machine wash your linen cold with like colors, on a gentle cycle. Tumble dry low and remove promptly to minimize the wrinkled look. Warm iron if needed. Do not bleach. See Care Guide on the navigation bar for details.